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FAQ
Frequently asked questions
Buying Stock
Shipping/Delivery
16mm/35mm Process Paid
8mm Process Paid
Yes, unless clearaly stated in our clearance section, as an official Kodak reseller, all our stock is purchased direct and stored in a climate controlled warehouse.
We also buy excess stock from the end of motion picture shoots but this stock is advertised separately from the stock we buy as a reseller and can be found in our clearance section.
For general storage, store unexposed camera films at 13°C (50°F) or lower.
For periods exceeding six months, store unexposed camera films at -18°C (0°F) or lower.
Before loading into a camera film should be at room temperature.
Film that is exposed, we recommend you send as soon as possible to the lab for processing.
You can find a list of the payment methods we accept in the shopping cart during the purchase process. Our servers encrypt all information submitted to them, so you can be confident that your payment information will be kept safe and secure.
We accept all major credit cards (except American Express) and also payment via BAC transfer. You can either pay online or over the phone.
All UK customers have to pay VAT which is currently 20%.
EU customers also have to pay VAT unless they are business who is registered for VAT in their own country and can provide a valid number. There is a request on the checkout process for your EU VAT number.
All customers based outside of the EU do not have to pay VAT but local taxes may apply.
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